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FAQ's

Cash Receipts | Contractor Licensing | Eligibility and Deductible | Enforcement and Legal | Field Operations
Permit Scheduling | Permitting | Registration


Cash Receipts

Question: What fees are processed by DPCS?

Answer: All UST registration fees, permit fees, contractor licensing fees and fines/penalties fees are processed by DPCS.


Question: Who can make these payments?

Answer: Anyone may pay the fees. Contractors may pay registration fees, owners my pay permit fees, etc.


Question: Can checks or other means of payment be faxed to DPCS?

Answer: No. An original signature is required for personal checks, business checks, cashier checks and money orders. An original signature is also required on documents that accompany the fees, i.e., permit applications, contractor licensing applications and notifications forms.


Question: Is there any way to speed up the process?

Answer: You may send documents and fees by overnight mail, Fed-X, Priority mail, etc. Please have all documents filled out correctly with an original signature and date. If you need assistance please respond via email or by calling the office at (217) 785-1020.


Contractor Licensing

Question: What is the License procedure?

Answer: The license procedure is as follows:

  • Complete the State License Application for UST Contractors; pay the biennial licensing fee of $1,000.00 per module and $50.00 for each Branch office per module.
  • Complete the Notice of Certified Employees form including the International Code Council (ICC) numbers and expiration dates.
  • Purchase or download 41 Illinois Administrative Code (IAC) Parts 170 and 172. Call OSFM at (217) 785-0969 or download from our website.
  • Complete the License Affidavit (must have an original notary signature with stamp or seal).
  • Submit the original Certificate of General Liability Insurance (minimum of $1,000,000.00) with OSFM, DPCS, 1035 Stevenson Dr., Springfield, IL 62703-4259, as the certificate holder.
  • Receive a passing score on the appropriate ICC certification exam.
  • Submit the original certificate with picture and exams results.
  • Show proof of 40-hour OSHA training to the inspector on-site.

Question: Who is required to have Occupational Safety and Health Administration (OSHA) cards?

Answer: All individuals working on-site in the hot zone, excluding the crane operator.


Question: Who must have an ICC certification?

Answer: Any person in charge or supervising the tank activity.


Question: I am already licensed and want to add a new employee to my list. What do I do? Do I need to pay another $1000.00 fee?

Answer: Complete the Notice to Certified Employees form and send their original picture ID test results. No fee is due if you are not renewing your license at this time.


Question: How often do I need to renew my ICC certification?

Answer: Every two years a certified person is required to take and pass the appropriate exams to renew their ICC certification.


Question: How do I become licensed?

Answer: Follow the steps above or call DPCS at (217) 785-1020 to receive a packet of information on how to obtain study guides and set a test date.


Question: I am certified in another state. Can I use that certification?

Answer: If you are certified in another state, submit the original picture ID test results from the ICC. We do not accept a state specific test. There is no reciprocity from any other state.


Question: I understand that I am required to have a license certificate at each job. Is a photocopy of my license certificate sufficient?

Answer: No. You are required to have an original License Certificate on-site. You may request additional license certificates by submitting your request in writing to DPCS, including the $50.00 fee per certificate.


Question: Our company has moved and we have added a branch office. What must I do?

Answer: Notify the DPCS in writing of any address, telephone or fax number changes, including any new branch offices. You must also submit a $50.00 fee payable to OSFM for each branch office per module.


Question: I lost my company's License Certificate. How do I get a replacement?

Answer: Notify the DPCS in writing, requesting a new license certificate and submit $50.00 for each certificate requested.


Question: How many ICC certified personnel are required on a job site?

Answer: One ICC certified person is required to be on the job site at all times.


Question: My certification has expired how do I get a new one?

Answer: You must call Promissor at (800) 275-8301 to schedule a test date. After passing your test, complete the Notice of Certified Employees form and mail to our office with the original picture ID test results. Additional information regarding test center locations and Test-taker FAQs are available by clicking on Applications & Forms at www.promissor.com.


Eligibility and Deductible

Question: If I buy a piece of property that has USTs can I access the LUST Fund?

Answer: An owner or operator of an UST who has a confirmed release from those UST or related system is eligible to access the fund in accordance with 415 ILCS 5/57.9.


Question: Where can I obtain an E & D Application?

Answer: Applications are available by calling our office and requesting a form is mailed/faxed to you. You may also obtain an application from our website.


Question: If I buy a piece of property with contamination and a clean up is in progress, can I be reimbursed for my costs associated with completing the clean up work?

Answer: If the tank(s) that caused the release is still in the ground, the owner/operator can submit an Eligibility Application to OSFM for consideration. However, if the tank(s) that caused the release is no longer in the ground you cannot be the owner/operator of the tank and are not eligible to access the Fund.


Question: I have not submitted an eligibility application yet, but I would like to know what the deductible would be for my facility before I submit one.

Answer: In order to determine the deductible for a facility, the facility file must be reviewed. Review of a facility file will not be done until an application is received. You may obtain a copy of the facility file through the Freedom of Information Office (FOIA). This information can assist you in determining what deductible will be set for your facility.


Question: How can I obtain a copy of an Eligibility and Deductible letter?

Answer: Letters of Eligibility are mailed to the applicant. If someone other than the applicant submitted the application, you may attach a cover letter to the application requesting a copy be sent to you. For copies of previously issued letters, please contact the Freedom of Information (FOIA) office.


Question: I am working with the Environmental Protection Agency (EPA) on cleaning up my facility and they have approved my plan of action. I need to get my letter of eligibility to EPA now. Can review and processing of my application be expedited?

Answer: No. Applications are reviewed in Date Received order.


Question: If I purchase a piece of property and the tanks that caused the release have been removed by the previous owner/operator can I access the Fund?

Answer: No. Only an owner or operator of the leaking UST(s) may access the LUST Fund. Since the tanks were removed when you purchased the property, you would not be considered an owner/operator.


Question: Can I access the LUST Fund if I buy property contaminated by an UST release?

Answer: Only the owner or operator of an UST can access the Fund. USTs are registered to their owner or operator by the OSFM.


Question: If a tank contained more than one product how do I know which product to state on the UST Information Sheet?

Answer: Please state the product last stored in the UST(s) and provide an explanation in the comments section as to the date the product was changed, indicating what the previous product was.


Question: How long will it take before I get a letter of eligibility for my facility?

Answer: The Division of Petroleum & Chemical Safety (DPCS) has 60 days to make a determination of eligibility. However, the time may be less, considering the number of applications in house.


Enforcement and Legal

Question: Can I get an extension of the deadline for bringing my facility into compliance?

Answer: Requests for extensions are reviewed and evaluated on a case-by-case basis. Determining factors include, but are not limited to:

  • The type of violations for which the facility has been cited.
  • The amount of time previously granted for compliance to be completed.
  • The extent of cooperation demonstrated by the facility owner/operator.

Question: What information is required to be reported on a Notification form? Is there a required timeframe for reporting?

Answer: Any change relevant to the facility status, product change, change in tank status, and change of ownership information must be reported within 30 days of such change as required by law.


Question: What does it mean when a tank is red-tagged?

Answer: No additional fuel can be placed into the tank until it is brought into compliance. Fuel remaining in the tank prior to being red-tagged can be dispensed.


Question: What is the Timely Compliance Opportunity Program (TCO)?

Answer: TCO is a program designed to afford the facility's responsible party a 60-day period to comply with certain violations for which they have been cited.


Question: How is it determined who is responsible for UST compliance?

Answer: There are numerous factors that are considered when determining who is responsible. They include, but are not limited to, who owns the facility, who installed the USTs and who last used the USTs.


Question: If I receive an Administrative Order do I have the right to appeal?

Answer: Yes. An appeal letter must be received 10 days from the receipt of the Administrative Order.


Field Operations

Question: I am looking to buy a piece of property with USTs. Can you provide the background information on the tanks?

Answer: Facility files cannot be researched by telephone. If you would like a copy of the file, submit your request in writing along with your $5.00 check or money order to the Freedom of Information Office address listed below. Please include the facility name, complete address and current owner. You should receive your information in 7-10 days.

  Office of the State Fire Marshal
  Attn: FOIA Office
  1035 Stevenson Drive
  Springfield, Illinois 63703-4259

Question: My contractor stated it might take a month to obtain a removal permit and schedule an inspector to be on-site for the removal. Is this correct?

Answer: No. The DPCS had a backlog of permits during the 1998 compliance deadline for existing USTs. Currently, the turnaround time for issuing a removal permit and scheduling an inspector is around two days. However, certain situations or circumstances beyond our control may slow the process.


Question: I received a Notice of Violation (NOV) from your office because one of my USTs was not in compliance. What do I do now?

Answer: You should make arrangements to have repairs made or testing done as soon as possible. DPCS will mail you a Timely Compliance Opportunity (TCO) letter shortly after you receive your NOV. This TCO letter will give you 60 days from the date of the letter to bring your tank(s) into compliance. If repairs or testing is not completed by the expiration date on the TCO letter your tank will be red tagged until the tank is in full compliance. When the tank is red tagged, petroleum suppliers are prevented from placing product in the tank(s) until our office removes the red tag.


Permit Scheduling

Question: I am the sub-contractor/consultant/owner but another contractor secured the permit can I schedule the permit?

Answer: No. The permit belongs to the contractor listed on the permit.


Question: I need to cancel a date and time-certain. Whom do I call and how much notice do I need to give?

Answer: Please call (217) 785-1020 and give 2 days notice if possible. Please do not call the inspector, as scheduling is required through the office. Exceptions can be made due to inclement weather.


Question: I need to cancel a lining inspection abandonment, interior lining and removal. Who do I call and how much notice is needed?

Answer: Please call (217) 785-1020 and give 2 days notice if possible. Please do not call the inspector, as scheduling is required through the office. Exceptions can be made due to inclement weather.


Permitting

Question: Can I submit a removal permit as a third party owner?

Answer: Yes. If a person is not the owner or operator of the tank(s) they can obtain a permit to remove the tank(s) by requesting removal of them as a third party. The following steps pertain to this procedure:

  • Send the permit application with a letter explaining the reason for removal to: OSFM, DPCS, 1035 Stevenson Drive, Springfield, IL 62703-4259.
  • If the USTs are not registered, you are not obligated to complete a Notification form to register the tanks or pay registrations fees due on the tank(s), only the permit fees.
  • If contamination is found at the time of removal, you are responsible for calling Illinois Emergency Management Agency (IEMA) at (800) 782-7860 to report the release and obtain an incident number. It is very important that third parties identify themselves to IEMA as a Third Party. This does not mean that you are responsible for the cleanup.
  • If pending litigation exists at the site, you may be prohibited from removing the USTs.

Question: How can I get an extension to my permit?

Answer: A permit is good for six months. A permit extension and $200.00 fee will extend the permit for an additional six months. The contractor that was issued the original permit must mail a copy of the existing permit, $200.00 fee and a letter requesting an extension. (TCO permits cannot be extended beyond their expiration date).


Question: What is a site assessment?

Answer: A site assessment is measuring for the presence of a release when contamination is most likely to be present at an UST site. In selecting sample types, sample locations an measurement methods the owner or operator shall consider the method of removal, the nature of the stored substance, the type of backfill, the depth to groundwater and other factors appropriate for identifying the presence of a release. Conducting a site assessment is the responsibility of the owner/operator. DPCS provides no additional guidance to performing a site assessment.


Question: Who do I call about renewal of self-serve permits or questions?

Answer: DPCS is responsible for renewing and issuing self-serve permits and technical questions. For technical questions, please call (217)785-1020 and ask for Bill Alderson or send an email to Bill.Alderson@illinois.gov. Questions regarding issuing self-serve and unattended self-serve permits should be directed to Daniel Starks at the above phone number or via email to Daniel.Starks@illinois.gov.


Question: Is a permit needed for the replacement of dispensers?

Answer: If the replacement does not involve any piping retrofitting below the sheer valve, a permit is not needed. If piping is being altered below the sheer valve, an upgrade permit with a site plan is required.


Question: What situation warrants an emergency repair to be performed prior to the issuance of a proper permit?

Answer: Leaking tanks or leaking pipes.


Question: Can I complete the work on my tanks and piping by myself?

Answer: No. State statute requires that a contractor must be licensed with the Office of the State Fire Marshal (OSFM) DPCS to do this type of work.


Question: Are we allowed a second amendment to our permit?

Answer: One amendment is allowed per permit, without a fee. Additional amendments are allowed with a $200.00 fee. If a new site plan is required, a new permit and $200.00 fee is required.


Question: How long will it take to get our permit back?

Answer: Permits are processed in date-received order. The turnaround time depends upon how many permit requests are ahead of the new requests. OSFM has maintained a 95% completion of turnaround time in less than 20 days for all permits.


Question: What is the procedure for attaining approval for an emergency repair?

Answer: The contractor must call the Technical Services Division and obtain verbal approval from the technical staff. After receiving approval, the contractor must fax a statement to the office stating the location and the work to be performed. Upon completion of the work, the contractor must perform a tank or piping tightness test. The contractor will then be allowed to backfill the excavation. Once the work is completed, the contractor must apply for a permit and schedule a time- certain inspection.


Question: Who do I call about aboveground tank permits or questions?

Answer: The Technical Services Division is responsible for all aboveground tank application and questions associated with them. Please call Dale Tanke at (217) 785-1020, or send an email to Dale.Tanke@illinois.gov.


Question: Can I send one check for multiple permit applications?

Answer: Yes. All of the permits must be sent together in one package.


Question: How do I obtain an amendment to my permit?

Answer: You must fax (217-524-9284) or mail in a copy of the existing permit along with the proposed changes to the attention of the Technical Services Division for approval. You must mail your permit to the office if a fee is required.


Registration

Question: I have never registered my USTs and would like to know about the fees.

Answer: : If your tank(s) were in operation on January 1, 1974 and were in the ground on September 24, 1987, you would owe a $500.00 late registration fee per tank and the 1988 annual fee of $100.00 per tank. This fee is for petroleum product tanks.

Registration for heating oil tanks is $100.00 per tank if registered prior to 7/2/92, and $500.00 per tank if registered on or after 7/2/92. However, whoever registers heating oil tanks must pay the fee(s).

If you were not the owner of the UST(s) on September 24, 1987 or in 1988, you will not owe the annual or late fees for registration. Nevertheless, if you apply for reimbursement through the Leaking Underground Storage Tank (LUST) Fund all applicable fees must be paid.

Yes. If a person is not the owner or operator of the tank(s) they can obtain a permit to remove the tank(s) by requesting removal of them as a third party. The following steps pertain to this procedure.

  • Send the permit application with a letter explaining the reason for removal to: OSFM, DPCS, 1035 Stevenson Drive, Springfield, IL 62703-4259.
  • If the USTs are not registered, you are not obligated to complete a Notification form to register the tanks or pay registrations fees due on the tank(s), only the permit fees.
  • If contamination is found at the time of removal, you are responsible for calling Illinois Emergency Management Agency (IEMA) at (800) 782-7860 to report the release and obtain an incident number. It is very important that third parties identify themselves to IEMA as a Third Party. This does not mean that you are responsible for the cleanup.
  • If pending litigation exists at the site, you may be prohibited from removing the USTs.

Question: How do I acquire a list of USTs?

Answer: The UST list is available via email in TXT format for $5.00. It is also available in TXT or PDF format on a CD for $15.00. Submit your request in writing, along with a check or money order made payable to OSFM at the following address:

  Office of the State Fire Marshal
  Attn: FOIA Office
  1035 Stevenson Drive
  Springfield, Illinois 63703-4259

Question: Who is responsible for registering USTs?

Answer: It is the owner's responsibility to register their USTs.


Question: Can I obtain a Notification form for Underground Storage Tanks (USTs) on the website?

Answer: Yes. All Division of Petroleum and Chemical Safety (DPCS) forms are available on the website.